Refund & Cancellation Policy

Last updated: August 26, 2026

This Refund & Cancellation Policy explains how cancellations and refunds work for the KeyBind Service operated by Stanbren LLC ("Stanbren," "we," "us," or "our"). It is part of our Terms of Service.

In short: all sales are final. The full KeyBind desktop application is free forever, with no account and no time limit, so you can evaluate the product before you pay anything.

1. Pro Subscription

You may cancel at any time. Cancellation stops future renewals; your Pro benefits continue until the end of the current billing period.
Subscription fees are final and non-refundable. We do not provide refunds or prorated refunds for partial billing periods, unused time, or periods following cancellation.
To cancel, use the subscription controls in your Account, or contact support@keybind.net.

There is no trial period and no satisfaction window, because none is needed: the application itself is free to use indefinitely without a subscription.

2. AI Credits

AI Credits included with Pro are allotted per billing period, do not roll over, have no cash value, and are non-refundable, including any unused Credits remaining when you cancel.

3. Module Purchases

Modules are digital products delivered immediately on purchase. All sales are final. We do not offer refunds, returns, or exchanges on Module purchases, and there is no refund request window.

As the merchant of record for Module sales, Stanbren may, at its sole discretion and without creating any entitlement or obligation to do so, issue a refund — for example where a Module is broken, materially misrepresented, or malicious. Any such refund is a one-time accommodation and does not establish a right to a refund in any other case.

Where a refund is granted, the corresponding amount is deducted from or offset against the relevant Seller's payout, as described in the Marketplace & Seller Agreement. Chargebacks are handled the same way.

If a Module does not work as described, contact support@keybind.net — we would rather fix the Module or help you get it working than leave you with something broken.

4. Currency and Consumer Rights

All prices, charges, and refunds are in U.S. dollars (USD). Any currency conversion or related bank fees are your responsibility.

Nothing in this Policy limits any non-waivable rights you may have under the consumer-protection laws that apply to you. Where such rights apply — including statutory cancellation or withdrawal rights available to consumers in certain jurisdictions — they take precedence over this Policy, and "all sales are final" applies only to the extent permitted by that law.

5. Chargebacks

If you believe you were charged in error, please contact us first at support@keybind.net so we can help. Initiating a chargeback without contacting us may result in suspension of your Account pending review.

6. Contact

Stanbren LLC [REGISTERED AGENT MAILING ADDRESS — paste from your Delaware formation documents] Email: support@keybind.net